Friday 19 April 2013

Google, Android and Samsung: A Love Affair?



Contrary to popular belief the Android operating system, which powers a variety of mobile phones and tablets (in addition to a host of other hardware peripherals) is not the cash cow for Google that many think that it is. In fact, in 2012 Android accounted for paltry $550m of Google’s $5.5bn 2012 turnover. So why does Google continue to invest in a product which in comparison to its core business seems like a commercial failure? Furthermore, should Google be worried that a single handset manufacturer continues to dominate the vast majority of all Android handset sales?

One only needs to look at the origins of Android in order to realize that it was never directly meant to create a massive new revenue stream for the company; after all, it was designed in order to be freely distributed. Google’s aim was to benefit financially from the selling of advertising, which would become increasingly personalized, based on the data that the company could obtain from users of its Android operating systems. Therefore, if Google’s aim was to get Android in the hands of as many consumers as possible in order to push its other services and deliver more bespoke advertising then it would appear that they succeeded, because by Q4 2012 Android accounted for 70% of the global mobile market. It is unlikely however that Google would have anticipated that the growth of Android’s market share would be to the potential detriment Android itself.

Until 2010 Google was content with simply providing the software that was powering the growing mobile handset market, after all the company remained an advertising business and Android facilitated that. However, seeing that other companies were altering the Android experience, and thus potentially Google’s source of data, the company got into the hardware business and introduced its Nexus series. The Nexus series are handsets that were designed by Google alongside 3rd party handset manufacturers (HTC, Samsung and LG respectively), which run Android without any software tweaks. This is important for Google as it gives them control over what services and applications the end user engages with. The problem that Google faced is that the Nexus brand has always been a sub-genre of phones that never gained mainstream popularity. Whilst the Nexus phones have failed to make a dent in the market, the success of Samsung’s Galaxy series has propelled the company to the top manufacturer in the world with 30.3% of the mobile market share. Samsung realized that it was not in their interest to be too heavily reliant on Android (lest it be taken away from them) and therefore opted to heavily skin their Android phones so that they don’t resemble a pure vanilla Android experience. On top of that, in order to mitigate any further evidence of Google’s influence, they add a plethora of ‘S’ services that look to replace Google’s native applications. The effect Samsung’s self-branding is that people don’t by a Samsung phone because it runs Android, they buy an Android because it’s a Samsung. Samsung have been able to ride the success of the open source Android operating system, offer an outstanding alternative to the iPhone, and are now in a position where they are not beholden to Google’s Android, as Google want it to be used. Google now finds itself in a situation where Android’s greatest advocate has becomes its greatest commercial threat.

As it stands today Google is in a bit of a pickle. At its inception, Android needed OEMs to push the hardware side of the Android ecosystem. As the software became more advanced and more popular it became a bit of a poison chalice for Google, as manufacturers began to put their own spin on it to differentiate themselves within an increasingly competitive market. This has left Google with two options. This first would be to clamp down on how Android is implemented, but this is unlikely as it is wholly against what he open source nature of the operating system stands for. The second is to continue to invest in their Nexus branded phones and ship to a broader market at prices that undercut their competitors; a strategy that has worked well with the Nexus 4. Furthermore, with the existing pipeline of phones that were already in place when Google acquired Motorola in 2011 coming to an end, we can expect a Google influenced and Motorola built phone come out market soon which will allow Android, in its purest form, to stand out on its own in a very real and very compelling way. With Google I/O around the corner, many of these uncertainties ought to be made clear.


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